Improve the User Experience of Your Mobile App

Importance of mobile app UX

Hundreds of mobile apps are getting launched in the app stores every day. Studies reveal that 90% of all downloaded apps are used only once and then eventually deleted by users. There are many reasons behind this, but the first and foremost reason is “Poor User Experience.”

The success of your app is contingent on a number of different factors, however, the most important one is the overall user experience (UX). Delivering a quality UX will make the difference between a successful mobile app and one that fails in the market.

Without a thorough understanding of your users’ behavioral patterns and psychological underpinnings, you won’t be able to build a successful product that satisfies your users and exceeds their expectations. Gathering user data and creating user personas is just the beginning of the long UX journey. Mobile users now demand a lot more from apps to keep them coming back after the initial download.

Business benefits investing in mobile app UX

User Experience (UX) and User Interface (UI) designs are two extremely important factors to consider acquiring the ball right. UX designer must have to take a more holistic approach while optimizing mobile application and have to look beyond the standard usability principles of feedback, user-flow, visibility and structure.

UX design increases your revenue

  • Ease of use. Ease of use directly impacts your sales. Indicators of an easy-to-use application include intuitive navigation, useful onboarding, and UX design patterns that require no time to learn.
  • Reduced number of steps. To reduce the number of steps required, UX designers come up with solutions like one-page checkouts that allow customers to proceed to purchase right after they’ve picked the product.
  • Clear calls to action (CTAs). A button that says “Subscribe to our email list” or “Contact us” is an example of a call to action. UX designers understand that leaving users without a clear call to action isn’t acceptable. In fact, KISSmetrics found that a video with a CTA button got 380 times more clicks than the same video without a CTA ‒ pretty convincing, isn’t it?

In addition, UX design also helps in other ways.

  • UX design motivates your users to interact with your content
  • UX design increases customer loyalty
  • UX design stimulates word-of-mouth
  • UX design keeps you from wasting resources

By investing in better UX design solutions, you’re able to avoid wasting human resources, time, and money.

Improve the user experience of your mobile app by implementing these tips

The User Experience plays an important role in influencing the users and so the app designers need to pay very special emphasis on this zone. The UX is a tool that enhances the experience of the users and makes navigation faster and easier.

  1. Matching the Industry Standards: Whether you are designing an app or an Android or iOS platform, you have to necessarily maintain the best standards that match with the current trends.
  2. Avoid Unrelated Inputs: Don’t ask the users the unnecessary details if it isn’t required or very necessary. For instance, you don’t need to ask the birth date or address of the user unless and until you are making an app deemed fit for the adults.
  3. Answering the feedback from Users: Well, it always nice you are responding well to the user’s feedback even if it is a negative comment. Try to be quick in your response.
  4. Improve the speed of video and animation loading: You have to keep in check the speed of loading especially the videos and the animations if any. Slow loading will lead to abandon the app.
  5. Intelligently Using the White Space: Once the process of on-boarding is complete; the user at times becomes clueless regarding the next set of actions to be taken. This is mainly because they come across a white or blank screen. So, you have to make use of the white or the negative space intelligently and play with the designing tools to increase or decrease the alignment size.
  6. Focusing on the Accessibility: In a research, it has been found that nearly 49% of the Smartphone users hold their devices with just a single hand and amid those figures, 75% literally use their thumb to navigate the screen. So, the point is that you have to design the screen accordingly so that it becomes easily accessible.
  7. Improving the UX Designs through Colors: As a UX designer, you must know that the color plays a decisive role in app designing. So, you need to be smart enough to choose the right color and texture for the app that can draw the attention of the users. In fact, color even influences the purchasing decisions of the customers.

Actionable insights

 
Mobile apps can only be successful when they are easy to use, and when users feel they can intuitively interact with the application. To make sure that a mobile app’s UX is intuitive, you will need to engage in redevelopment if you already have a mobile application. It also makes sense to seek advice from consultants who would be able to advise you if you need redevelopment. Sometimes, it may not be necessary and just updating certain content or tools are enough. If you have set out to get a mobile app developed, make sure that you focus on UX, as this is one of the most important criteria for an app to be used continuously without being deleted or uninstalled. We would be glad to help you with your mobile app user experience enhancement, and our team will make sure you achieve the success you need.

“Rule of thumb for UX: More options, more problems…”

 

Media buying – New channels of advertising online

Media planning is the process of identifying and selecting media outlets – mainly newspapers, magazines, websites, TV and radio stations, and outdoor placement – in which to place paid advertisements.

Media buying is the acquisition of media real estate for the most advantageous spaces and timeslots. Purchasable media options span from newspaper ads to prime time TV slots to online banner ads.

Media planning and buying are processes associated with the negotiating, strategizing and purchasing of ad placements, otherwise known as “inventory”. While planning which of the inventories to purchase, the planners must consider the products that are being advertised, the target audience, as well as the campaign goals. The media buyers manage the initial purchase and they are also responsible for making efforts that optimize the performance of these ads throughout the whole campaign lifecycle.

How does it help businesses grow?

Media planning forms the first step towards developing a successful media ad campaign. It helps in deciding how to develop the ad campaigns, what should be the basic targets that are to be achieved from such campaigns and how to use different media effectively to spread the intended message across. For any media planning agency, the process starts with reviewing the current trends of the industry as well as carrying out an evaluation of the current media associated with a particular industry. It helps in understanding consumer motivations and habits that may determine their response to a particular campaign. Media buying is an essential part of marketing and is associated with acquiring “paid” media space and timeslots so that the ads placed in them can be viewed by the maximum number of targeted customers.

This is vital if an ad campaign is to produce desired results. A media buying agency can obtain media space for a client firm in newspapers, magazines and other print mediums, television ads, and primetime TV slots. They can also help in promoting online banner ads. The media purchasers maintain positive and nurturing relationships with various important channel owners. While it is not important to get a large amount of airtime for a campaign to run successfully, it is necessary to know which timeslots of the day would fetch maximum exposure. The media buying agencies can also find the best distribution channels for an ad campaign and negotiate the best prices that would, in turn, offer the maximum advantage to the clients. They should also consider the needs and demands of specific ad campaigns and accordingly recommend the best media channels and sources.

How to Implement

There are numerous steps associated with the conception, strategy, creation, execution, and confirmation of a sound media plan. Each of the steps outlined below is required in the media buying and planning process:

  • Campaign conception:
  • Your marketing team must first conceive of the campaign.

  • Campaign strategy:
  • You need to strategize on the distribution of the campaign message. For example, deciding on the best media channels (TV, billboards, radio, online, etc.) and outlets for people to receive your company’s message.

  • Vendor coordination:
  • Once the strategy is devised, the next step is to contact myriad vendors in order to study their offerings and coordinate the various available options.

    For each media outlet that you select, you must complete the following processes:

  • Vendor negotiation:
  • You will need to negotiate what space or spots you will receive, along with trying to secure the best available pricing for each buy.

  • Artwork:
  • Once the vendor negotiation is complete, you will then need to generate artwork of varying sizes and formats for the different campaign activations.

  • Production:
  • The artwork forms must be coordinated into the production of varying creatives on different substrates for the various media formats.

  • Operations coordination:
  • The artwork must then be supplied to the media vendors in a clear and concise manner with specific posting instructions to ensure on-time posting and to avoid any confusion. Digital advertising is generally easier to see through to completion, while outdoor advertising campaigns can be more complex as they involve tighter deadlines and specific operations and installation teams.

  • Proofs of posting:
  • Waiting for your proofs of posting can be frustrating because they are generally delayed several weeks following a campaign’s start date.

  • Remediation of any errors:
  • If the media postings that you requested are not correctly done, you will need to fight for some sort of resolution with your vendors.

    Trends in Media Buying & Planning

    As we kick off 2018, it’s important as marketers, media buyers or media planners to be confident that we are making the right choices, spending valuable dollars in the right places and overall making the returns for those dollars that everyone is expecting. Technology has completely changed the way we do marketing today. Marketers are shifting their marketing budgets to online marketing strategies, rather than traditional marketing methods. According to a report, digital media accounts for 33% of the global media spends.

    Thus, digital marketing is undoubtedly the most preferred mode of marketing today, and constant innovations are always occurring in this particular sphere. If you are considering to implement programmatic marketing strategy, and want to lock some inventories for display or video ads online, here are some digital media buying trends which you can follow:

  • Increased Buying in an Open Auction
  • There will be an increased buying of digital inventories through open auctions by the publishers.Today, advertisers are more reliant on their own customer data and are less dependent on publishers to provide their data. The biggest issue here that businesses face is that the process of getting massive amounts of quality inventory from different publishers independently is not a smooth process. Hence, publishers should find solutions to this problem and find the optimum way through which buyers can purchase multiple inventories without any difficulty.

  • Personal Interaction Will Retain Importance
  • With the advancement in technology, there has been a rise in automating the buying process with an increase in programmatic ad buying. However, the importance of one-to-one interaction will not disappear anytime soon. Advertisers still find it important to interact personally with the publishers they believe is the most suitable to advertise with so that they can form an opinion about which inventory would suit them and generate the maximum amount of traffic towards their website.

  • Video will remain the most important inventory on the web
  • There is no doubt that video ads have become massively popular among businesses to convey their message to their prospective buyers in an interactive way. Hence, consequently, video ads have been the most valued and in-demand inventory among advertisers in the advertising space. Advertisers will continue to focus on creating engaging, creative and meaningful video ads since it is an appealing way to deliver the ideal message to your consumers. Taking this into consideration, publishers also need to make the purchase of mobile video inventory more accessible, affordable, and lightweight for quicker loading.

  • Shift from desktop to mobile
  • With the unprecedented rise in the mobile phone market, mobile phones have become accessible to everyone. The impact of this effect has not left marketing also, and it can be expected that more mobile ads inventory would be brought than desktop ads inventory. This shift in trend is due to the fact that more and more consumers use mobile phones to search for every little thing in their daily lives.

  • Fraud Detection Tools Will Proliferate
  • The rapid advancement in technology also comes with its drawbacks, with the rise in cases of fake news and click-baiting. Hence, advertisers and publishers are taking steps to protect their customers from falling prey to such untrustworthy sites. With the rise in such fraud cases, advertisers and publishers will focus on developing practices, procedures, and tools to detect such frauds and eliminate them as well.

    Growing Potential of Voice Search and AI for Businesses

    Why Voice Search Now?

    The way people search for information online is changing. Increasingly, people are using voice search on their smartphones, tablets or voice assistants (like the Amazon Echo or Google Home devices) to search for information on the internet. Siri is your best friend if you’re using an Apple device, Google voice search is popular on Android devices and Microsoft’s Cortana is useful on your PC and smartphone using their app.

    According to Mary Meeker’s Internet Trends report in 2016, voice searches increased more than 35- fold between 2008 and 2016. According to Location World, more than 40 percent of adults used voice-based search on a daily basis in 2016. And predictions by ComScore estimate that more than 50 percent of searches will be voice-based by 2020. Digital assistants also make the process of voice searching easier, inviting more people to the system. As more people start using voice search and it becomes more “normal,” the percentage of the population using voice search also climbs. Content curated via Forbes

    How is Voice Search going to help your business?

    One of the biggest changes we’ve seen in search in recent years has been the advent of heavily personalized web browsing. Google pioneered this by combining its various disparate services and products into a single, cohesive user profile system that allows Google to provide users with a more unique, granular, and individualized browsing experience (well, that was the plan, anyway). This has given rise to (yet another) marketing strategy – people-based marketing, a remarkably powerful technique despite its uniquely awful name.

    People-based marketing is, as its name suggests, a marketing methodology that allows advertisers to target users based on who they are, rather than purely their behavior. As Google learns more about us, we could see a profound shift toward increasingly personalized marketing based on not only our browsing history and shopping preferences but even our voices.

    How to implement Voice Search?

    Google Voice Search and similar technologies “learn” to recognize voice commands and keywords through what is known as natural language processing. This means that, over time, Google learns not only the unique characteristics of your voice and the way you speak, but also your behavior, browsing interests, and other personal information.

    Voice-search-model

    Before you think of implementing voice search, consider these points:

    • Audit your current strategy.

    Take a look at your current strategy. How much effort are you putting into voice queries and long-tail keyword phrases? It may be time to redistribute your funds and emphasis.

    • Brainstorm new keyword targets.

    Pay close attention to your keyword strategy. How many of your targets are head keywords, how many are long-tail keywords, and how many are general topic targets?

    • Choose your battles.

    Consider fighting harder for top spots on a handful of key SERPs, while forgoing the battle for keywords that aren’t as important to you.

    • Consider local.

    If you aren’t already investing in local SEO, now’s the time to start.

    • Rethink your advertising game.

    If you use PPC ads, you may need to rethink your approach; soon, consumers will start interacting with your ads differently, and you may need to upgrade your targeted advertising to a different format.

    • Prepare for more changes in the near future.

    The most important thing you can do is prepare yourself for more changes down the road. We still don’t know exactly how a voice search revolution will manifest, so it pays to remain open to the many changes to come.

    In order to prepare for the effect voice search will have on B2B SEO, digital marketers need to start optimizing for voice queries. The three major ways to achieve this are:

    • Target long-tail keywords

    It’s a fair assumption that voice queries are more likely to be longer than that of a typed search and use a conversational language. To prepare for voice search, find long-tail keywords that are relevant to your business and put them in your website’s content to attract more natural language search queries.

    • Direct attention to mobile

    Voice searches are more likely to occur on mobile devices, so optimizing your company’s website is extremely important. But optimization goes beyond a mobile-responsive design. You also need to remove obtrusive interstitials, improve page loading speeds, format videos to display in full-screen when a user holds it vertically, abandon drop-down navigation menus, and improve the overall mobile user experience.

    • Target featured snippets

    Voice search devices read featured snippets and the source aloud when the snippet is populated. This creates a massive boost for authority and brand recognition since Google is basically declaring one particular company the expert on that particular subject. In retrospect to voice search, position zero is the new page one.

    Content curated via Forbes and Forbes

    Biggest trends in Voice Search

    2017 saw the launch of Home – Google’s voice-activated speaker powered by the Google Assistant and also the integration of Google Assistant into our TVs. December 2016 saw Amazon’s Echo products become their most popular product over the holiday period. According to Google, their Assistant is now available on more than 400 million devices, including speakers like Google Home, Android phones and tablets, iPhones, headphones, TVs, watches and more.

    • 50% of all searches will be voice searches by 2020” according to ComScore.
    • About 30% of searches will be done without a screen by 2020.
    • We estimate there will be 21.4 million smart speakers in the US by 2020
    • By 2019, the voice recognition market will be a $601 million industry”, according to a report from Technavio
    • 28% think voice search is a more accurate way of searching” via Katherine Watier
    • 43% cite that using voice search is quicker than using a website or an app” via Katherine Watier

    Actionable insights

    As you can see, voice search is growing and has wide-reaching implications. It is especially important for SEO and to be found out by customers. If you are not using voice search, you risk being neglected or overlooked by most customers today. Thesis a trend that will pick up more steam as we trudge along, and you really should not be ignoring voice search at any cost. If you would like to learn how to implement voice searching your business or website, now is the time.

    As more people depend on Siri and other voice search tools, you will have to adapt or perish. Implementing voice search will not only save your business but will also help it to fight competition and grow more successful. Certainly, there is no time to waste, and now is the time to adopt voice search.

    “We are now witnessing a new shift in computing: the move from a mobile-first to an AI-first world.”